Refund Policy
Scarftitude Refund Policy
At Scarftitude Ltd, we strive to ensure our customers are completely satisfied with their
purchases. If for any reason you are not satisfied, we offer the following refund policy:
1. Eligibility for Refunds
Items must be returned within 14 days of purchase.
Items must be unused, in their original packaging, and in the same condition as when received.
Proof of purchase is required for all returns.
2. Non-Refundable Items
Custom or personalized items.
Gift cards.
Items marked as final sale.
3. Return Process
Contact our customer service team at [customer service email] to initiate a return.
Once your return is approved, you will receive instructions on how to send the item back to us.
Customers are responsible for return shipping costs.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Exchanges
If you wish to exchange an item, please contact our customer service team.
Exchanges are subject to product availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately.
We will arrange for a replacement or refund at no additional cost to you.
For any questions or concerns regarding our refund policy, please contact us at scarftitude@gmail.com.